Not resolved
3.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Staff
0 comments

I purchased a large quantity, of Vitabath Body Wash. After a couple years, the contents separated, forming a brown oil on top of the wash.

I called the company and they refused to allow me to return the product. They believed separation into brown oil was normal after a couple years. I tried to work with the Vitabath customer service, but they would not budge from their position. They stated they would have a supervisor call me back.

No one ever called back and never any follow up. Very unimpressive company. I would not buy this product again.

There are many more similar products from quality companies that would resolve any issue with their product.

Reason of review: Damaged or defective.

Monetary Loss: $200.

Preferred solution: Let the company propose a solution.

I liked: Product.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like